The Process
Here's exactly how I plug the leaks.
I map how your leads flow, find where they're slipping away, and build the systems that stop it.
It starts with finding the leak.
Before I build a single thing, I audit how your business runs. Where leads come from, how fast you reply, what happens when they go quiet, and how you follow up.
Most businesses leak revenue in two or three specific spots without realising it. So:
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No tech bloat. I only build what fixes your exact leaks – you never pay for features you won't use.
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No obligation. We map your lead flow together on the first call. You'll see the leaks yourself, whether you work with me or not.
Then I build across four jobs.
Every system is mapped to one of these core functions.
Capture more.
The Leak
Traffic and missed calls that never become leads – you're out on site or with clients, and enquiries scatter across text, email, and notes.
The Fix
A site engineered to convert, missed-call text-backs so prospects don't ring a competitor, and one central inbox where every enquiry lands.
Convert more.
The Leak
Leads going cold because nobody replied fast enough. This is where most businesses lose the most money.
The Fix
Instant auto-replies the second an enquiry lands – first to respond, not fifth – then sequences that chase every lead until they book or bow out. The deals you lose aren't the ones who said no. They're the ones you got to too late.
Real-World Proof
"We were losing massive amounts of leads doing everything manually. Reuben tailored a system to exactly what we were missing – drastically cut our admin time and made our replies incredibly efficient."
– Maria, Contracts Director, VSS Maintenance
Stay longer.
The Leak
Past clients quietly drifting off because nothing keeps them engaged once the first job's invoiced.
The Fix
Automated check-ins and clean CRM tracking that keep you top-of-mind, so they come back for the next project.
Refer and repeat.
The Leak
Happy clients who'd gladly recommend you, but never get asked.
The Fix
Automated review requests (Google, Trustpilot) at the perfect moment – turning one-off jobs into repeat work and zero-ad-cost word of mouth.
Real-World Proof
"Leads used to get lost because we were always chasing our tails. This CRM's been a total game-changer – it restructured our whole business and now qualifies leads for us before we even jump on a call."
– Tanel Tin, Sabertooth Agency
Then I stay on.
I don't just hand you a login and disappear – that's the bit everyone else gets wrong.
I build the system, optimise it, and stay on to keep it sharp as your business scales. You don't touch the tech. You focus on what you do best while everything runs in the background.
What it's like to work with me.
No jargon.
Clear, simple explanations. Zero tech-talk.
No bloat.
If a feature won't make you money or save you hours, I won't sell it.
No babysitting.
Once it's live, it runs on autopilot.
One contact.
You deal directly with me. I build it, I run it, I answer the phone.
What Business Owners Say
"I used to be up late replying to every lead. Now I've got that time back to shoot and edit, and clients love that you're there straight away. Our conversions are higher and it's easier to close – it's a total no-brainer."
Louie Parkes
Videographer (7+ years)
Want to know where your business is leaking cash?
Book a short call. We'll map your lead flow and pinpoint exactly where money's slipping out. No hard sell – just a clear picture of what it's costing you, whether you work with me or not.